Everything you need to know about using Ontrive
Learn the basics of navigating and using Ontrive platform
Understand how to enroll, access, and complete courses
Manage your profile, preferences, and account information
Getting started is easy! Simply create an account, browse our course catalog, and enroll in courses that interest you. You'll have immediate access to course materials and can start learning right away.
After enrolling in a course, you can access it from your dashboard. Click on 'My Courses' in the navigation menu to see all your enrolled courses and track your progress.
Yes! Many courses include downloadable resources such as PDFs, worksheets, and additional materials. Look for the download icon next to attachments in each lesson.
Go to your Account Settings by clicking on your profile picture in the top right corner, then select 'Account'. You can update your personal information, password, and preferences there.
We accept all major credit cards (Visa, MasterCard, American Express), PayPal, and bank transfers. All payments are processed securely through our encrypted payment system.
Yes, we offer a 30-day money-back guarantee for all courses. If you're not satisfied with a course, you can request a full refund within 30 days of purchase.
Ontrive works best on modern browsers including Chrome, Firefox, Safari, and Edge. We recommend keeping your browser updated to the latest version for the best experience.
First, check your internet connection. If the issue persists, try clearing your browser cache, disabling browser extensions, or switching to a different browser. Contact support if problems continue.
Get in touch with our support team
Have a question or need assistance? Send us an email and we'll get back to you as soon as possible.
support@ontrive.com